Effective Date: 02/18/2026
MMB AI Legacy LLC ("MMB AI Legacy," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our AI receptionist services, AI agents, automation systems, websites, applications, programs, and related offerings (collectively, the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
You may voluntarily provide personal and business information, including but not limited to:
Full name
Business name
Email address
Phone number
Appointment and scheduling details
Payment and billing information
Information submitted through contact forms, onboarding forms, demo requests, strategy sessions, or consultations
Information provided during client intake or service configuration
B. Information Collected Through AI Agent and AI Receptionist Interactions
When you or your customers interact with our AI agents or AI receptionist systems, we may collect:
Call metadata (call time, duration, routing details)
Appointment booking and scheduling details
Message content provided during calls, SMS, chat, or voice interactions
Voicemail recordings (where enabled)
Call recordings or transcripts (where enabled and legally permitted)
This information is used solely to deliver, operate, improve, and optimize the Services.
C. Automatically Collected Information
When you visit our website or use our digital platforms, we may automatically collect technical information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Usage data and interaction behavior
Referring URLs
D. Tracking Technologies and Analytics
We may use cookies, pixels, tracking scripts, and similar technologies to:
Analyze website traffic and user behavior
Improve user experience and system functionality
Measure marketing performance
Run retargeting and advertising campaigns
You may control or disable cookies through your browser settings.
2. How We Use Your Information
We use collected information to:
Provide, operate, and maintain our AI agent and automation Services
Schedule appointments and route calls accurately
Deliver customer support and respond to inquiries
Communicate regarding demos, onboarding, service updates, and support
Improve system performance, accuracy, and reliability
Process payments and manage billing
Send marketing communications and promotional offers (you may opt out at any time)
Conduct retargeting and advertising campaigns
Comply with legal, regulatory, and contractual obligations
3. Sharing and Disclosure of Information
We do not sell your personal information.
We may share information in the following circumstances:
A. Service Providers
We may share information with trusted third-party vendors who assist us with:
Payment processing
Cloud hosting and infrastructure
Data storage and security
Analytics and performance monitoring
Email, SMS, and communication delivery
CRM and customer support tools
These providers are authorized to use your information only as necessary to provide services on our behalf.
B. Advertising and Marketing Platforms
We may share limited data with advertising platforms (such as Google, Meta, LinkedIn, TikTok, and similar services) for:
Advertising delivery
Retargeting campaigns
Marketing performance tracking
C. Legal Requirements and Protection
We may disclose information if necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Enforce agreements or protect our legal rights
Protect the safety, property, or security of MMB AI Legacy LLC, our clients, or others
4. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. By using our Services, you acknowledge that you provide information at your own risk.
5. Data Retention
We retain personal information only for as long as necessary to:
Provide and maintain our Services
Fulfill contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
When information is no longer required, we may delete or anonymize it in accordance with applicable laws.
6. Your Rights and Choices
Depending on your location, you may have rights that include:
Accessing the personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of your data
Opting out of marketing communications
Limiting or disabling cookies
You may unsubscribe from marketing emails by clicking “Unsubscribe” in the email, or opt out of SMS messages by replying “STOP.”
To exercise your rights, contact us at:
7. Third-Party Links and Integrations
Our Services may contain links to third-party websites, tools, or integrations. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.
8. Children’s Privacy
Our Services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Your continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
MMB AI Legacy LLC
Email: [email protected]
Phone Number: +1 (888) 505-2250
Website: https://legacymmb.com/agent